Privacy Policy

Last updated: 25/07/2026

This Privacy Policy describes how the website arabictourguideinitaly.com collects, uses, and protects the personal data of users who visit the website or use the services provided.

The processing of personal data is carried out in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection laws.

1. Data Controller

The Data Controller responsible for processing personal data is:

Name: Allan Faragalla
VAT Number: 01634850497
Email: alefragalla@yahoo.com
Phone: +39 3450937619

For any request concerning the processing of personal data, users may contact the Data Controller using the contact details provided above.

2. Types of Data Collected

When users browse the website or use the available services, the following categories of personal data may be collected:

Data voluntarily provided by the user

When users fill out contact forms, request information, or inquire about tourist services, the following data may be collected:

  • name and surname;
  • email address;
  • phone number;
  • any additional information voluntarily included in messages sent by the user.

Data collected automatically

During website browsing, certain technical information may be collected, including:

  • IP address;
  • browser type and device information;
  • information about browsing activity;
  • technical data related to website usage.

Such data may be collected through technical tools and cookies, as described in the Cookie Policy.

3. Purpose of Data Processing

The personal data collected is processed for the following purposes:

  • responding to user requests and inquiries;
  • providing information about guided tours, tourist services, and available activities;
  • managing bookings, reservations, and customer assistance requests;
  • improving website functionality, performance, and security;
  • fulfilling legal obligations.

Personal data will not be used for purposes other than those described without the user’s prior consent, where required.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • performance of pre-contractual or contractual measures requested by the user;
  • user consent, where required by applicable regulations;
  • compliance with legal obligations;
  • legitimate interest of the Data Controller in managing and securing the website.

5. Processing Methods and Data Security

Personal data is processed using electronic tools and organizational procedures designed to ensure confidentiality, security, and protection against unauthorized access, loss, or misuse.

The Data Controller adopts appropriate technical and organizational measures in accordance with the principles of personal data protection established by the GDPR.

6. Data Retention

Personal data will be stored for the period necessary to fulfill the purposes for which it was collected and, subsequently, for the time required by applicable legal obligations.

Once the retention period has expired, personal data will be deleted or anonymized.

7. Disclosure of Data to Third Parties

Personal data may be shared exclusively with third parties who provide services necessary for website operation or for delivering requested services, including:

  • IT and technical service providers;
  • hosting providers;
  • communication management tools;
  • consultants or authorized collaborators.

These parties process data according to appropriate security measures and, where required, act as Data Processors under GDPR.

Personal data will not be sold, transferred, or publicly disclosed.

8. Transfer of Data Outside the European Union

Some services used by this website may involve the transfer of personal data to countries within or outside the European Economic Area.

In such cases, transfers will be carried out in compliance with GDPR requirements and applicable safeguards.

9. Cookies

This website may use technical cookies necessary for the proper functioning of web pages and, subject to user consent, analytical or marketing cookies.

For further information, users may consult the website’s Cookie Policy.

10. User Rights

Users may exercise, where applicable under GDPR, the following rights:

  • obtain confirmation as to whether their personal data is being processed;
  • access their personal data;
  • request correction of inaccurate data;
  • request deletion of personal data;
  • request restriction of processing;
  • object to processing;
  • request data portability;
  • withdraw consent previously provided.

To exercise these rights, users may contact the Data Controller using the contact details provided in this Privacy Policy.

Users also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) if they believe that their personal data is being processed unlawfully.

11. Changes to This Privacy Policy

The Data Controller reserves the right to update this Privacy Policy at any time, including due to regulatory changes or updates to the services offered.

Users are encouraged to periodically review this page to stay informed about any changes.